Data deletion instructions

Last updated: 12 November 2026.

If you have contacted UAB “Gorilla auto” through Facebook Messenger, you may request deletion of personal data controlled by us in connection with Gorilla AI Messenger.

How to make a request

1. Send your request to [email protected].
2. Provide the Messenger profile name you used, or an approximate enquiry date and part description, so we can locate your conversation.
3. Describe which data you would like deleted. If clarification or identity verification is needed, we will contact you separately.

Do not send Facebook passwords, payment card data or additional identity documents unless we have specifically and reasonably requested them.

What happens next?

We will review your request and respond without undue delay, normally within one month. In complex cases the GDPR may allow up to two further months, with notification during the first month.

We will assess the conversations, enquiries, contact details, photos and associated internal task records we control. Where erasure applies, we will take action in systems under our control or explain any limitations. Some accounting or legal claim records may have to be retained. Data held by Meta on its platform is subject to Meta's separate privacy practices.

An automatic fixed 30-day deletion schedule is not currently enabled for all inactive conversations. You can nevertheless make an individual deletion request at any time.

For further information, see our Privacy notice.